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Selling on YUHZEET

The Artisan Guide

YUHZEET is a curated online marketplace created to help Jamaican artisans sell their handmade and small-batch products to a global audience, including the Jamaican diaspora.

This guide explains how YUHZEET works, what is expected of artisans, and how orders, shipping, fees, and payouts are handled.

1. Who YUHZEET Is For

YUHZEET is designed for Jamaican makers who create handmade or small-batch products, including:

  • Homeware and decor
  • Soaps, candles, oils, and personal care products
  • Jewelry and accessories
  • Clothing, crochet, and textile goods
  • Wood, resin, glass, and mixed-media crafts

If you make your products yourself (or in a very small team), value quality, and want to reach buyers beyond Jamaica, YUHZEET is for you.

2. How Selling on YUHZEET Works

Step 1: Apply

Submit an artisan application with:

  • Your artisan or brand name
  • Your parish
  • A short description of what you make
  • An email contact

There is no cost to apply.

Step 2: Review and Approval

All applications are reviewed to ensure:

  • Products are handmade or produced in small batches
  • Listings align with YUHZEET's quality standards
  • The marketplace remains curated and trustworthy

Once approved, you gain access to your Artisan Dashboard and can begin adding products.

Step 3: Add Your Products

From your dashboard, you can:

  • Add product listings
  • Upload photos
  • Set prices and availability

To maintain quality, YUHZEET may review your first product (and occasionally others).

Step 4: Receive Orders

When a customer places an order:

  • You will see it in your dashboard
  • You will receive a notification
  • Payment is collected securely by YUHZEET

Step 5: Ship the Order

Artisans are responsible for:

  • Packaging items securely
  • Shipping orders using local couriers such as Zipmail, Knutsford Express, and Jamaica Post
  • Entering the tracking number once the item has been shipped

This allows customers to follow their delivery progress.

Step 6: Delivery and Payout Eligibility

An order becomes eligible for payout only after:

  • The package is successfully delivered
  • Delivery is confirmed by the customer or verified through tracking

This protects both artisans and customers and helps prevent disputes.

Step 7: Get Paid

  • Eligible orders are included in the next payout cycle
  • Free tier payouts are processed weekly
  • Pro tier payouts are processed every 2 business days
  • You will be notified when funds are sent

3. Fees and Pricing (Clear and Transparent)

Platform Commission

YUHZEET charges a platform commission on each completed sale.

This commission includes payment processing costs. Artisans do not pay separate Stripe or processing fees.

There are no upfront fees and no listing fees.

Free Tier

  • Monthly fee: None
  • Platform commission: 15 percent per completed sale (includes processing fees)

The Free tier gives you full access to sell on YUHZEET with no upfront cost.

Pro Tier

  • Monthly fee: JMD 2,500
  • Platform commission: 5 percent per completed sale (includes processing fees)
  • Homepage or category featuring
  • Priority search placement
  • Visual enhancement and cleanup of product images
  • Verified Artisan badge
  • Faster payouts (every 2 business days)

The Pro tier is optional and designed for artisans who want increased visibility and faster cash flow.

Example Payout (Illustrative)

  • If an item sells for JMD 5,000:
  • YUHZEET platform commission including payment gateway fee: JMD 250 (5% Pro Tier)
  • Your payout: JMD 4,750
  • If an item sells for JMD 5,000:
  • YUHZEET platform commission including payment gateway fee: JMD 750 (15% Free Tier)
  • Your payout: JMD 4,250

You will always be able to see how payouts are calculated.

4. Payments and Payouts

  • Payments are collected securely by YUHZEET at checkout
  • Funds are held until delivery is confirmed
  • Payouts are processed according to your tier (Free or Pro)
  • Payouts are handled manually at launch to ensure accuracy

5. Shipping Responsibilities

Artisans are responsible for:

  • Packaging items safely
  • Shipping orders promptly
  • Entering tracking details once shipped

YUHZEET handles:

  • Order notifications
  • Customer communication related to order status
  • Tracking updates once entered

Shipping costs are clearly displayed to customers before purchase.

6. Artisan Profiles and Verification

Every approved artisan receives a public profile that includes:

  • Artisan or brand name
  • Parish
  • A short story about your work
  • Your product listings

Stories are written in third person for consistency and professionalism. Artisan submissions may be lightly edited for clarity while preserving your voice.

Verified Artisan Badge

The Verified Artisan badge is not automatic. Artisans may apply for verification by meeting one or more of the following criteria:

  • A history of successful sales with positive feedback
  • Submission of a valid business registration certificate
  • Enrollment in the Pro tier

Verification is reviewed manually and awarded at YUHZEET's discretion. Learn about Verified Artisan.

7. What YUHZEET Does (and Does Not Do)

YUHZEET:

  • Curates artisans and products
  • Handles payment collection
  • Provides marketplace exposure
  • Supports customer communication

Artisans:

  • Create and manage products
  • Set prices
  • Package and ship orders
  • Maintain quality standards

YUHZEET is a marketplace platform, not a reseller or fulfillment service.

8. Quality Standards

  • Products must be handmade or small-batch
  • Mass-produced or resold items are not allowed
  • Listings must be accurate and honest

YUHZEET reserves the right to pause or remove listings that do not meet marketplace standards.

9. Support

If you have questions at any stage, visit the Support page or contact YUHZEET using the details provided after approval.

Final Note

YUHZEET exists to showcase Jamaican craftsmanship in a way that is fair, modern, and respectful for artisans and customers alike. We are glad to have you here.